What our clients are saying about us

January to March 2021


“A great help at the time, thanks.”

 

“An absolute lifesaver! I can’t thank you enough. Several times in my life I’ve been overwhelmed and out of my depth. Citizens Advice is like a supportive parent, calmly helping resolve my dilemma. Thank you thank you.”

 

“Excellent service.”

 

“Great help considering Covid restrictions to be seen Face to Face…. And I’m a bit dyslexic but still managed to explain everything. Thank you!”

 

“Helpful efficient and friendly service.”

 

“I am diagnosed with Autism and would like to declare that I have received excellent support from 2 Advisers at Godalming CAB. Both advisers have been incredibly patient with me and listened carefully to me explained everything comprehensively for me. Assisted me with prioritising items for preparation to support my case.”

 

“I am very grateful for al the advice I received and the quick approach and reply form all the staff from citizens advice. It took a massive weight off my shoulders in searching the right place to get help. Very professional. I can only say a big Thank You to all the team from FARNHAM.”

 

“I found the person I spoke to extremely helpful and gave good advice. I was really pleased.”

 

“I had a very helpful understanding and friendly adviser.”

 

“I had reason to use CA 2 years ago and I can’t tell you how amazing they were and sorted a very complicated situation out for a vulnerable adult I was looking after.”

 

“I have found all the advisers I have dealt with both via the phone and email to have been extremely helpful and kind.”

 

“I have used Godalming and Haslemere CAB for several years now and I have great admiration for the people who act daily helping I would like to say a very big thank you to all the staff who are still helping me through these difficult times.”

 

“I think the CAB is a fantastic organisation and helps a great deal. All the staff I had dealings with were both pleasant and efficient. Thank you for helping me.”

 

“I very much appreciated the help from citizens advice that I have received so far.”

 

“I was put at ease and less anxious after my meeting with the welfare Law advisor. I highly recommend this way forward as I had a very positive outcome I could not have achieved this without this valuable advice and support…… Brilliant!”

 

“I was very impressed with the help n support n advice I received from the friendly team at Farnham CAB. Thank you.”

 

“My advisor at the Citizens Advice Bureau was very inspirational and professional. He actually felt my pain and did all what was professional positive to ensure victory. We succeeded at last in regards to my universal credit approval.”

 

“I was very stressed and my advisor was patient and understanding.”

 

“The advice we received was splendid and correct, more knowledgeable than anyone on the subject. Many thanks to all of them.”

 

“The help I received was amazing and they helped me so much I am very grateful, thank you especially to the adviser at the Haslemere office.”

 

“The lady I spoke to was very kind and considerate and followed up and also had a genuine concern about my issue. She as absolutely fantastic and gave me some great advice.”

 

“The staff member was very kind that I spoke to and gave me further email links if I needed legal help.”

 

“The team were great on all aspects.”

 

“There has been an ongoing problem and my advisor has been absolutely brilliant throughout and has really helped me.”

 

“To not be judged but genuinely helped! I cannot express enough gratitude. The Advisor has supported me all through the help she has given me has stopped me from giving up on life completely.”

 

“Very happy with the help from the Advisor in Godalming. He provided me with very detailed helpful information about my options.”

 

“Very helpful and I’m very grateful for the help I got and thank you so much.”