Have you planned a holiday for next year yet? How might your plans be affected by the possibility that Britain leaves the EU five months or so from now, without a deal? The UK Government has published information on what the implications might be of a ‘no deal’ outcome (in which it emphasizes over and […]
For many of those coming to our local Citizens Advice offices, the trigger for their problem is often the same. They have changed address and have not yet informed all the organisations which need to know this or put in place arrangements for mail to be forwarded to their new address. The outcome may […]
It is hardly surprising that most of us have such a low opinion of our politicians, given the way they present themselves in the media. Thankfully, the business of governing the country is carried out away from the glare of publicity, mainly in Parliamentary Committees. Petty political differences are normally set aside by MPs sitting […]
Traditionally, marriage is about the union of two people who love each other and are prepared to make a formal, life-long commitment to their relationship. In theory, life still means life – and yet so many people find that whatever it was that attracted them to a partner has changed enough to make them want […]
Do you have a mobile phone? If so, do you know how much you paid for your handset or are you still paying for it? Basically, there are two ways you can buy a mobile phone handset. You can either, i) buy one separately and then pay for your calls/texts/data via a SIM-only tariff, or […]
Imagine you were playing a game, where someone said a word or phrase and you had to say the first word or phrase that came into your head. If the other person said “consumer detriment”, would you say a) what? or, b) the true economic impact of poor consumer service or, c) something else?. Every […]
One of the most annoying things about being delayed on a journey is that more often than not the delay is unexpected. If you are planning to make a journey by train you can at least avoid travelling on days on which strikes have been called or when there may be planned engineering works. However, […]
Last week, this column looked at how to deal with package tour companies that had failed to provide the holiday you paid for. This week we will turn our attention to airlines – including Ryanair. Your legal rights in relation to expenses in the event of delays and cancellations are as follows. Your flight has […]
Universal Credit is on its way. The rollout of the benefit for new applicants will reach Waverley in October of this year. So, what is it and how could it affect you? Universal Credit is a new single payment benefit, which will replace: Housing Benefit Income-related Employment and Support Allowance Income-based Jobseeker’s Allowance Child Tax […]
Few of us want to think about dying – especially as life often gives us more than enough to think about. It can help those who are close to us (at what is usually a very difficult time) if we make it clear what we would like to happen when we are no longer around. […]