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Consumer

This month Citizens Advice released our first ever report into the risks of Buy Now Pay Later products (financial products that let people split or delay payments to make them more manageable in the short-term). Our research found that too many people who’ve used BNPL in the last 12 months are facing problems along the[…]

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“Without #broadband we struggle to teach our children, order food and medicines, work or search for a job.” Our Acting Chief Executive, Alistair Cromwell, in @BBCNews on why people need an affordable broadband tariff. Find out more at: https://t.co/QO1oi1GwSy?amp=1 Pricey broadband ‘locks poorest out’ of key services – BBC News Do you need information about[…]

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Our @CitizensAdvice #ScamsAction service can help you if you’ve been scammed online or if you’re acting on behalf of someone who’s been scammed online. Find out more and get in touch bit.ly/2ZShumP For other issues, our friendly Advisers give people the practical knowledge and confidence they need to find their way forward – whoever they[…]

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With more and more people turning to online shopping due to #Coronavirus, national Citizens Advice looked into online shopping and delivery. Here’s what they found… It seems that time is not of the essence, with late parcels as the most common issue we’ve seen. But how has this impacted people’s lives? This research shows how[…]

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