Our Advisers provide the practical knowledge and confidence you need to find your way forward during these challenging times – whoever you are and whatever your problem.
Coronavirus has made an unprecedented impact on people’s lives. If you have been affected, Citizens Advice Waverley can provide support and advice about a range of issues such as: employment, claiming benefits, paying your bills, housing problems and relationship breakdowns.
Although our offices are closed during the Coronavirus lockdon period, we are still providing FREE AND INDEPENDENT advice.
The South West Surrey Domestic Abuse Outreach Team is continuing to provide support during this period. Call us on 01483 898884 (Mon-Fri 9-4pm) or email firstname.lastname@example.org. See below for other organisations that can help:
If you are in immediate danger call the police – 999
Although our offices are currently closed to the public from Monday 4th January 2021, we are still operating but will be helping clients both by phone and via email.
When we come out of the current lockdown, we anticipate being able to resume offering our Video Advice Service from our four offices. Video Service Availability is a Covid-secure service for local people.
We recognise that there are a number of people in Waverley who do not have access to telephone or email, or whose information and advice needs cannot be met through these channels. Therefore, we have decided to expand our reach to ensure that we meet the requirements of this group.
Video Advice Service availability is shown below, but is subject to change at short notice. If you find that an office is closed and would like an appointment, please drop a note with your name and contact details through the door so that we can get back to you.
|Location||Video Advice Service availability (currently not available in Coronavirus lockdown period)|
50 South St, Farnham GU9 7RN
|Monday – Thursday
10am – 1.30pm
Village Way, Cranleigh GU6 8AF
|Monday, Tuesday and Thursday
10am – 1pm
Well Lane, Haslemere GU27 2LB
|Monday 10am – 1pm
Tuesday 1pm – 5pm
Wednesday – Thursday, 10am – 2pm
5 Queen St, Godalming GU7 1BA
10am – 2pm
Infection control measures and equipment will be in place in the office including hand sanitiser at the entrance (which visitors will be required to use). All visitors will be directed to an interview room where they will access the advice they need via a video link to an adviser. They will be given clear instructions at all times.