Travel guidelines – What are your consumer rights?

Travel guidelines – Five things you need to know about your consumer rights

We all love a good holiday, the sun and the sea, away from gloomy British weather. But with all these changes to regulations and cancellations during the pandemic, it’s become super stressful! Here’s our guide to your consumer rights so you can kick start planning your 2022 trips! We’ll help you with five key problem areas:

1. Getting airline compensation for lost or delayed luggage

2. Claim compensation if your flight is delayed or cancelled

3. Getting a refund for a delayed or cancelled train

4. Types of insurance

5. If something you ordered for your trip hasn’t arrived