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- October price cap rise will leave 13 million in the red
- Latest price cap forecasts prove there is "no time to waste" on further support for struggling families, say Citizens Advice
- Changing to a quarterly price cap will help prevent suppliers going bust, but more support is needed for people struggling to pay their bills
- One-in-seven customers still paying the loyalty penalty despite cost-of-living crisis
- Winter crisis in summer: Citizens Advice reveals latest insights as cost-of-living pressures pile on