With more and more people turning to online shopping due to Coronavirus, national Citizens Advice looked into online shopping and delivery 📦

With more and more people turning to online shopping due to #Coronavirus, national Citizens Advice looked into online shopping and delivery.
Here’s what they found…
It seems that time is not of the essence, with late parcels as the most common issue we’ve seen. But how has this impacted people’s lives?
This research shows how important it really is to understand your rights when shopping online, and what you should do if something goes wrong.
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